Legal CRM UK Provider SalesHub Cloud Launches WhatsApp Business Integration
New unified communication platform streamlines WhatsApp for law firms alongside email, SMS and voice channels
31 May 2026, UK —
SalesHub Cloud, a legal CRM UK specialist, has launched a unified communication platform that integrates WhatsApp Business API with email, SMS and voice channels into a single case feed for UK legal teams. The GPT-4o powered CRM for UK law firms enables solicitors to manage all client communications from one dashboard whilst maintaining SRA compliance and GDPR requirements.
The platform consolidates every client conversation across multiple channels into individual case records, with all communications automatically logged against relevant matters. Law firms can now deploy automation and drip sequences across email, SMS, WhatsApp and AI-powered voice follow-ups to existing consenting contacts, with auto-enrolment triggered by case stage changes requiring no coding expertise.
"UK law firms are increasingly finding that clients expect to communicate via WhatsApp and other modern channels, but existing legal software hasn't kept pace with these expectations," said a SalesHub Cloud spokesperson. "Our unified approach ensures that whether a client sends a WhatsApp message, email or SMS, everything appears in the same case timeline with full audit trails and SRA-aligned data handling."
The system includes 43 immigration visa route templates, GPT-4o powered case-note formatting and eligibility scoring, plus SLA deadline tracking with colour-coded escalation alerts. Additional features encompass branded intake forms, PDF e-signing with OTP verification, and immutable case notes, all hosted on UK servers with ISO 27001 readiness and 100% data isolation per organisation. The platform offers a 14-day free trial with no card required.
The legal technology sector has seen growing demand for integrated communication solutions as law firms seek to modernise client engagement whilst maintaining regulatory compliance. SalesHub Cloud's approach addresses the challenge of managing multiple communication channels without compromising the audit trails and data security requirements essential for UK legal practice.
About SalesHub Cloud
SalesHub Cloud is the SRA-aligned CRM that helps UK law firms close more cases. Built specifically for UK legal practices, the platform combines contact management, case tracking, and multi-channel communications with GPT-4o artificial intelligence features. The GDPR-compliant system offers UK-hosted data, ISO 27001 readiness, and 100% organisational data isolation. For more information, visit https://saleshubcloud.com
The SRA-aligned CRM built for UK law firms.
See how SalesHub Cloud works for your business — no card required.
Start free trial → Explore SalesHub Cloud